The power of seeing exactly what is on a customer's screen and controlling their PC from your home or office (or even an internet cafe) is immense. Suddenly, you spend less time driving to client locations and more time solving their problems, collaborating with them, training them; from anywhere that has an internet connection. Our Remote Support option gives you this power in an easy to use web based manner. You will be amazed, your clients will be delighted.

• Shorten phone calls with faster problem resolution.
• Minimize travel and "windshield time" to solve Client issues.
• Superior ROI. Can pay for itself the first time you use it every month.
• Increases productivity and often improves job satisfaction.
• Offer Support and Training from the comfort of your office.
• Helps track and increase billable support time.
• No expensive hardware to buy.
• Simple to use, NOTHING TO INSTALL for you or your clients, no firewall ports to open.
• Secure. Uses end-to-end MS RC4 Stream Encryption

• Offer personalized service one-on-one in a secure session.
• SIMPLE to use for you and your customers.
• Improve response time to client issues.
• Resolve issues and questions FASTER.

• Increase customer satisfaction.
• Begin remote support sessions from YOUR Company's web site.
• Show your commitment to meeting your customer's needs.
• Branded with YOUR Company's logo on the support screen.
• Developers: Integrate remote support directly into your applications